Return & Refund Policy

At Elunior, your satisfaction matters to us. We offer a 30-day return policy, allowing you to request a return within 30 days of receiving your order.

Return Eligibility

To qualify for a return, items must be:

• Unused, unopened, and in their original condition.

• In their original packaging with all seals intact.

• Accompanied by proof of purchase.

For hygiene reasons, opened or used beauty and skincare products are non-returnable unless damaged, defective, or incorrect.

How to Request a Return

To request a return, please contact our customer support team through www.elunior.com within 30 days of delivery.

Include your order number and reason for the return. Once approved, we will provide return instructions.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with photos of the item. We will arrange a suitable replacement or refund.

Refunds

Once your return is received and inspected, we will notify you of its approval status.

Approved refunds will be issued to your original payment method within 10 business days. Your bank may require additional processing time.

Exchanges

We do not offer direct exchanges. You may return an eligible item within 30 days and place a new order.

Return Shipping

Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect. Original shipping fees are generally non-refundable.

Contact Us

For any questions regarding returns or refunds, please contact us through our website:

Website: https://www.elunior.com/

Thank you for shopping with Elunior. Your trust and satisfaction are important to us.