Shipping Policy

Thank you for shopping with Elunior. This Shipping Policy explains how we process and deliver orders placed through www.elunior.com.

Order Processing

Orders are processed within 1–3 business days after your order is confirmed.

Orders are not normally processed or shipped on weekends or public holidays.

During periods of high demand, processing times may occasionally be longer.

Shipping Time

Estimated delivery time after your order has been processed is:

United States: 4–5 business days

Delivery times are estimates and may vary depending on the destination, shipping carrier, customs processing, weather conditions, or circumstances outside our control.

Shipping Costs

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Any free-shipping promotions will be clearly displayed on our website or during checkout.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Please allow some time for the carrier's tracking system to update.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error in your shipping information, please contact us as soon as possible at support.elunior@gmail.com.

We cannot guarantee address changes once an order has been processed or shipped.

Delayed or Lost Packages

Shipping delays may occasionally occur due to carriers, customs, weather conditions, or other circumstances beyond our control.

If your tracking information has not updated for an extended period or you believe your package may be lost, please contact us at support.elunior@gmail.com.

Our support team will assist you in reviewing the shipment.

Customs, Duties and Taxes

For international orders, customers may be responsible for customs duties, import taxes, or other fees charged by the destination country.

These charges are not controlled by Elunior and may vary depending on your location.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at support.elunior@gmail.com with your order number and relevant photographs.

We will review the issue and assist you according to our Return & Refund Policy.

Contact Us

For any questions regarding shipping or delivery, please contact:

Elunior

Email: support.elunior@gmail.com

Website: https://www.elunior.com/